Terms of service

Terms of Service

Last Updated: September 22, 2026

Welcome to Swipe Shop. These Terms of Service govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before making a purchase.

Swipe Shop offers home decor and furniture, including table lamps, pendant lights, dining chairs, and related products. We currently ship orders within France only.

1. About Swipe Shop

Swipe Shop
125 Boulevard Saint-Michel
75005 Paris
France

Phone: +33 1 43 54 32 78
Email: swipeshop99@gmail.com

2. Products

We offer a selection of home decor and furniture products, including:

Table lamps
Pendant lights
Dining chairs
Home decor products
Furniture and related home products

Product descriptions, images, dimensions, materials, colors, specifications, and other information are provided to help customers make an informed purchase.

We aim to keep product information accurate and up to date. Minor differences in color or appearance may occur due to screen settings, lighting, photography, or manufacturing variations.

3. Product Availability

Product availability may change without notice.

If an item becomes unavailable after you place an order, we will contact you regarding the available options, which may include an appropriate refund where applicable.

4. Prices and Payment

The price displayed on the product or checkout page is the applicable purchase price at the time of ordering.

Any applicable taxes, delivery charges, or other mandatory charges will be presented before you complete your purchase.

Standard shipping within France is free.

Payments are processed through the payment methods made available at checkout. Payment information may be handled by third-party payment providers in accordance with their applicable terms and privacy policies.

5. Orders

When you place an order, you are submitting a request to purchase the selected products.

After placing an order, you should receive an order confirmation containing relevant order details.

If there is an issue with your order, such as a product becoming unavailable or an obvious pricing or listing error, we may contact you to resolve the issue.

You are responsible for providing accurate billing, shipping, email, and contact information when placing an order.

6. Shipping and Delivery

Swipe Shop currently ships within France only.

Shipping Method: Standard Shipping
Shipping Cost: Free
Estimated Delivery Time: 3–7 business days

Delivery estimates are not guaranteed dates unless a specific delivery date has been expressly agreed.

If no delivery period has been agreed, EU consumer rules generally provide that goods should be delivered without undue delay and, in any event, within 30 days. (European Commission)

Customers should ensure that the delivery address provided during checkout is complete and accurate.

7. Right of Withdrawal

For eligible online purchases, consumers in the EU generally have a 14-day right of withdrawal without needing to provide a reason. For goods, the period generally begins on the day the consumer receives the goods. (European Union)

Certain legal exceptions may apply, including certain goods made to order or clearly personalized. (European Union)

For complete information about returns and refunds, please refer to our Return & Refund Policy.

8. Legal Guarantees

Nothing in these Terms limits mandatory consumer rights under French or EU law.

Consumers purchasing goods from a professional seller in the EU generally benefit from a minimum two-year legal guarantee for goods that are faulty or do not conform to the contract. Depending on the circumstances, remedies can include repair, replacement, price reduction, or refund. (European Union)

These statutory rights apply independently of any additional commercial warranty that may be offered.

9. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy and applicable consumer-protection law.

If you wish to return an order, please contact us before sending the product back so that we can provide the appropriate return instructions.

For products that are defective, damaged, or incorrectly supplied, please contact us with your order details and, where appropriate, photographs of the issue.

10. Customer Responsibilities

When using our website, you agree to:

Provide accurate information when placing an order
Use the website for lawful purposes
Not attempt to interfere with the operation or security of the website
Not misuse our website, content, or services
Keep your order and account information secure where applicable

11. Website Content

We make reasonable efforts to provide accurate product descriptions and website information.

However, typographical errors, technical errors, temporary inaccuracies, or omissions may occasionally occur. We may correct or update website information when necessary.

Product photographs are provided for illustration and may not always represent exact color or appearance due to photography and screen settings.

12. Intellectual Property

Unless otherwise stated, content on the Swipe Shop website, including text, graphics, product descriptions, logos, photographs, design elements, and other materials, is owned by or used by Swipe Shop with appropriate rights.

You may not reproduce, copy, modify, distribute, or commercially use website content without appropriate authorization, except where permitted by law.

13. Third-Party Services

Our website may use third-party services for functions such as payment processing, website hosting, analytics, security, shipping, or other services required to operate our online store.

Third-party services may have their own terms and privacy policies.

14. Privacy

Personal information is handled according to our Privacy Policy.

We may process information necessary to process orders, arrange delivery, provide customer support, meet legal obligations, and operate our website.

15. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Swipe Shop is not responsible for circumstances beyond its reasonable control, such as certain events affecting transportation, telecommunications, technical infrastructure, or other circumstances that cannot reasonably be prevented.

This section does not affect mandatory consumer rights.

16. Changes to These Terms

We may update these Terms of Service when our website, products, services, or applicable legal requirements change.

The updated version will be published on this page with a revised Last Updated date.

The Terms applicable to an order will be those in effect at the relevant time, subject to applicable law.

17. Governing Law and Consumer Rights

These Terms are intended to operate in accordance with applicable French and European Union law.

Nothing in these Terms is intended to remove or restrict mandatory consumer protections that apply to customers under applicable law.

EU consumer rules require online traders to provide clear information about products, prices, delivery arrangements, the trader's identity and contact details, and applicable cancellation rights. (European Union)