Terms of service

Terms of Service – Swipe Shop

Last Updated: October 29, 2026

Welcome to Swipe Shop. These Terms of Service govern your access to and use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these terms and the applicable policies published on our website.

Please read these terms carefully before using our website or placing an order.

1. Business Information

Business Name: Swipe Shop

Business Address:
125 Boulevard Saint-Michel
75005 Paris, France

Email: swipeshop99@gmail.com

Phone: +33 1 43 54 32 78

2. Our Products

Swipe Shop offers a carefully selected range of home decor and furniture, including table lamps, pendant lights, dining chairs, and home furnishing pieces.

We aim to provide accurate product descriptions, images, specifications, and pricing information. However, minor variations in colour or appearance may occur due to screen settings, lighting conditions, or manufacturing differences.

If you have questions about a product before purchasing, please contact our customer support team.

3. Product Availability

All products are subject to availability. We reserve the right to update product listings, modify descriptions, or discontinue products when necessary.

If a product becomes unavailable after an order has been placed, we will contact the customer regarding the available options. If we cannot fulfil the order, any payment collected for the unavailable product will be refunded in accordance with applicable law.

4. Pricing and Payment

All product prices and applicable charges will be displayed on our website before you complete your purchase.

Customers are responsible for reviewing their order details, delivery address, and total price at checkout before confirming an order.

Payment must be completed using one of the payment methods offered at checkout. Orders are subject to payment authorisation and confirmation.

If a pricing or listing error is discovered, we will take appropriate steps to resolve it in accordance with applicable consumer protection laws.

5. Order Confirmation and Processing

After placing an order, customers may receive an order confirmation by email.

Orders are generally processed within 1–2 business days, excluding weekends and public holidays.

An order confirmation acknowledges receipt of your order but does not guarantee that a product will be available if an unexpected stock or fulfilment issue arises.

If we cannot fulfil an order, we will notify the customer and arrange an appropriate refund where required.

6. Shipping and Delivery

Swipe Shop currently delivers exclusively to addresses within France.

We offer free standard shipping on all orders delivered within our stated delivery area.

Our estimated delivery times are:

Order processing: 1–2 business days.
Transit time: 3–5 business days after dispatch.
Estimated total delivery time: 4–7 business days.

Delivery times are estimates and may vary due to carrier delays, public holidays, weather conditions, or other circumstances beyond our reasonable control.

Where tracking information is available, it will be provided after dispatch.

For complete details, please refer to our Shipping Policy. Nothing in these terms excludes any delivery obligations or consumer rights that apply under French or European Union law.

7. Returns and Refunds

Customers may request a return within the applicable return period, subject to our Return and Refund Policy and mandatory consumer protection laws.

Swipe Shop offers free return shipping for eligible returns. Customers should contact our support team before returning a product to receive the correct return instructions.

Eligible refunds are generally processed within 5 business days after the returned item has been received and inspected, subject to applicable legal requirements.

Refunds are generally issued to the original payment method. The time required for funds to appear in an account may depend on the payment provider or bank.

For more information, please consult our Return and Refund Policy.

8. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation requests before dispatch. However, cancellation may not be possible once an order has been processed or shipped.

This section does not limit any statutory withdrawal or cancellation rights available under applicable French or European Union law.

9. Customer Responsibilities

When using our website, you agree to:

Provide accurate and complete information when placing an order.
Provide a correct and deliverable shipping address in France.
Use our website only for lawful purposes.
Avoid activities that may interfere with website security or functionality.
Refrain from submitting fraudulent orders or misleading information.

We reserve the right to investigate suspected fraudulent activity and take appropriate action as permitted by applicable law.

10. Intellectual Property

Unless otherwise indicated, the content on the Swipe Shop website, including text, graphics, logos, product descriptions, and website design, may be protected by intellectual property laws.

You may use our website for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, or commercially exploit protected website content without appropriate authorisation, except where permitted by law.

11. Website Availability

We aim to keep our website accessible and functioning properly. However, temporary interruptions may occur because of maintenance, technical problems, security measures, or circumstances beyond our control.

We may update or modify website features when necessary. These activities do not affect any rights customers have under applicable law.

12. Limitation of Liability

Swipe Shop will fulfil its obligations in accordance with applicable law.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights, statutory guarantees, and liability that cannot legally be excluded.

Customers retain all mandatory rights available under French and European Union law.

13. Privacy and Personal Information

We process personal information in accordance with our Privacy Policy and applicable data protection laws.

Information may be used to process orders, arrange deliveries, provide customer support, manage returns and refunds, prevent fraud, and fulfil legal obligations.

For further details about how personal information is collected and used, please review our Privacy Policy.

14. Third-Party Services

Our website may rely on third-party services for payment processing, website hosting, shipping, customer support, and other operational functions.

These services may operate under their own terms and privacy policies. Their involvement does not remove any obligations Swipe Shop has toward customers under applicable law.

15. Changes to These Terms

We may update these Terms of Service to reflect changes in our business, website, services, or legal obligations.

Updated terms will be published on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law and will not remove mandatory consumer rights.

Customers should review this page periodically.

16. Governing Law and Consumer Rights

These terms are intended to operate in accordance with applicable French law and relevant European Union consumer protection legislation.

Where mandatory consumer protection rules apply, nothing in these terms is intended to deprive customers of those protections or restrict access to any rights or remedies available under applicable law.