Privacy policy

Privacy Policy

Last Updated: September 22, 2026

At Swipe Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we may collect when you visit our website, place an order, contact us, or otherwise interact with our services, how we use that information, and the rights available to you.

Swipe Shop operates as an online store offering home decor and furniture, including table lamps, pendant lights, dining chairs, and related products, with shipping currently available within France.

This policy is intended to provide clear information consistent with applicable French and European data-protection requirements, including the GDPR. French data-protection guidance emphasizes that privacy information should clearly explain who processes personal data, why it is processed, the legal basis, recipients, and the rights available to individuals. (CNIL)

1. Who We Are

Swipe Shop
125 Boulevard Saint-Michel
75005 Paris
France

Phone: +33 1 43 54 32 78
Email: swipeshop99@gmail.com

For privacy-related questions or requests concerning your personal information, you can contact us using the details above.

2. Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Order and purchase information

  • Payment-related information necessary to process your order

  • Information you provide when contacting customer support

  • Website usage and technical information

  • Information relating to your cookie and privacy preferences

We only seek to collect information that is relevant to the purposes for which it is used.

3. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders

  • Arrange delivery of purchased products

  • Process payments through the applicable payment provider

  • Provide order confirmations and delivery updates

  • Respond to customer questions and support requests

  • Process returns, refunds, and other order-related requests

  • Maintain and improve our website and services

  • Protect our website, customers, and transactions against fraud or unauthorized activity

  • Meet legal, accounting, tax, and regulatory obligations

  • Send marketing communications where legally permitted and where the required consent has been obtained

Personal data should be collected for specific purposes and should not be retained or used simply because it might be useful in the future. (CNIL)

4. Legal Bases for Processing

Depending on the circumstances, we may process personal information based on one or more of the following legal grounds:

Contract

Processing may be necessary to process your order, arrange delivery, provide customer service, or take steps requested by you before entering into a contract.

Legal Obligations

We may process information when necessary to comply with applicable legal, accounting, tax, or regulatory requirements.

Legitimate Interests

We may process certain information where necessary for legitimate business interests, such as maintaining website security, preventing fraud, managing customer relationships, or improving our services, while respecting applicable privacy rights.

Consent

Where consent is legally required, we will request your consent before processing your information for the relevant purpose. You may withdraw consent where applicable.

5. Payment Information

Payments may be processed through third-party payment providers.

Swipe Shop does not need to store your complete payment-card information on its own systems when payment processing is handled by an external payment provider.

Payment providers may process information according to their own privacy policies and applicable security requirements.

6. Sharing Personal Information

We may share relevant information with service providers that help us operate our online store, including providers involved in:

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Website hosting and technical services

  • Customer support

  • Website security

  • Analytics or other website services, where applicable

We only share information as appropriate for the relevant service or legal requirement.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functions, remember shopping-cart information, maintain preferences, understand website usage, or support other services.

Some cookies are necessary for the website or shopping functionality to operate. Other cookies or trackers, particularly those used for certain analytics or advertising purposes, may require your prior consent under applicable French rules. (CNIL)

Where consent is required, you should be given an appropriate choice regarding those cookies, and applicable consent should be capable of being withdrawn. (CNIL)

8. Marketing Communications

If we send promotional emails or other marketing communications, we will do so in accordance with applicable laws.

Where consent is required, we will obtain the appropriate consent before sending marketing communications.

You can unsubscribe from marketing communications by following the unsubscribe instructions provided in the communication or by contacting us.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:

  • Complete and document transactions

  • Provide customer support

  • Meet legal, accounting, and tax obligations

  • Resolve disputes

  • Maintain appropriate business records

  • Protect our legitimate interests

The specific retention period may depend on the type of information and the applicable legal requirements.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on the circumstances and applicable law, you may have rights including:

  • The right to access your personal information

  • The right to request correction of inaccurate information

  • The right to request deletion of personal information where applicable

  • The right to request restriction of processing in certain circumstances

  • The right to object to certain processing

  • The right to data portability where applicable

  • The right to withdraw consent where processing is based on consent

You may contact us to exercise your applicable rights.

French data-protection guidance recommends providing customers with a simple way to request access, correction, or deletion of their personal information. (CNIL)

12. How to Exercise Your Rights

To submit a privacy request, contact:

Swipe Shop
125 Boulevard Saint-Michel
75005 Paris
France

Email: swipeshop99@gmail.com
Phone: +33 1 43 54 32 78

Please provide enough information for us to understand and process your request. We may need to verify your identity before completing certain requests.

13. Complaints

If you believe that your personal information has not been handled appropriately, you can first contact Swipe Shop so that we can review your concern.

You may also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French data-protection authority.

14. Third-Party Services

Our website may use third-party services for functions such as payment processing, delivery, hosting, analytics, security, or other website features.

Where third-party services process personal information on our behalf, their access should be limited to the information necessary for the relevant service.

If third-party services use their own cookies or tracking technologies, the applicable cookie and consent requirements will apply. (CNIL)

15. Changes to This Privacy Policy

We may update this Privacy Policy when our services, business practices, or applicable legal requirements change.

The updated version will be published on this page with a revised Last Updated date.

16. Contact Us

If you have any questions about this Privacy Policy or how Swipe Shop handles personal information, please contact us:

Swipe Shop
125 Boulevard Saint-Michel
75005 Paris
France

Phone: +33 1 43 54 32 78
Email: swipeshop99@gmail.com

Important: This policy should match the actual tools, payment providers, analytics services, advertising tools, cookies, and data-retention practices used on your website. If your store uses specific services such as Google Analytics, Google Ads, Meta Pixel, Shopify, Stripe, PayPal, or another payment provider, those should be reflected accurately rather than added if you do not actually use them.