Contact Us

Contact Us – Swipe Shop

At Swipe Shop, we are committed to providing helpful customer support and a smooth shopping experience. If you have questions about our products, an existing order, shipping, returns, or refunds, please contact us using the details below.

Customer Support

Business Name: Swipe Shop

Address:
125 Boulevard Saint-Michel
75005 Paris
France

Phone: +33 1 43 54 32 78

Email: swipeshop99@gmail.com

How Can We Help You?

Our customer support team can assist you with:

Product information about table lamps, pendant lights, dining chairs, and home furnishings.
Order status and delivery inquiries.
Shipping information and tracking assistance.
Return requests and refund questions.
General questions about our store policies.

Shipping & Delivery

We currently deliver exclusively within France and offer free standard shipping on all orders.

Order Processing: 1–2 business days.
Transit Time: 3–5 business days after dispatch.
Estimated Delivery: 4–7 business days in total.

Returns & Refunds

Customers may request a return within 14 days of receiving their order, subject to our return policy and applicable consumer rights. Free return shipping is available for eligible returns. Eligible refunds are processed within 5 business days after the returned item has been received and inspected.

Please contact our support team before returning an item to receive the appropriate instructions.

Get in Touch

For assistance, please email swipeshop99@gmail.com or call +33 1 43 54 32 78. When contacting us about an existing order, please include your order number so we can assist you more efficiently.