Contact information

Contact Information – Swipe Shop

At Swipe Shop, we are committed to providing helpful customer support and a smooth shopping experience. If you have questions about our products, orders, shipping, returns, or refunds, please contact us using the details below.

Business Information

Business Name: Swipe Shop

Business Address:

125 Boulevard Saint-Michel
75005 Paris
France

Phone: +33 1 43 54 32 78

Email: swipeshop99@gmail.com

Customer Support

Our customer support team can assist you with:

Product information about table lamps, pendant lights, dining chairs, and home furnishings.
Order confirmations and order status enquiries.
Shipping and delivery information.
Return requests and refund enquiries.
Questions about our store policies and services.

Shipping Information

Swipe Shop currently delivers exclusively within France.

Shipping Cost: Free standard shipping on all orders.
Order Processing Time: 1–2 business days.
Transit Time: 3–5 business days after dispatch.
Estimated Total Delivery Time: 4–7 business days.

Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Returns and Refunds

Customers may request returns within the applicable return period, subject to our Return and Refund Policy and applicable consumer rights.

We offer free return shipping for eligible returns. Eligible refunds are generally processed within 5 business days after the returned item has been received and inspected, subject to applicable legal requirements.

Please contact our customer support team before returning an item to receive the appropriate instructions.

Contact Us About an Order

For faster assistance with an existing order, please include your order number, the email address used for your purchase, and a brief description of your enquiry.